This English version is provided for convenience. In case of discrepancy, the French version prevails.
Data controller
TI CONSEIL – Fiscal & Juridique, represented by Hélène Tiani. Contact for any question about your data: contact@ti-conseil.com.
Data collected and purposes
- Contact and needs-assessment forms: name, email, phone, message, used to answer your request (legal basis: your consent and pre-contractual steps).
- Online booking: contact details, time slot, meeting format, used to organise the meeting and send you a confirmation and a reminder.
- Newsletter: email, used to send the practice’s newsletter (legal basis: consent, with email double opt-in). One-click unsubscribe in every issue.
- Client area: identity, files, documents provided, invoices, used to perform the assignment (legal basis: contract) and comply with accounting obligations.
- Online payment: card details are entered and processed directly by Stripe; the practice never has access to them.
- Audience measurement: anonymous, cookie-free, no IP address stored (non-reversible daily fingerprint).
Retention periods
Newsletter: until you unsubscribe. Contact requests and prospects: 3 years after the last exchange. Client files and documents: duration of the assignment, then 5 years. Invoices: 10 years (accounting obligation).
Processors
Hosting: LWS (France). Emails and newsletter: Brevo (France). Online payment: Stripe (card details are processed directly by Stripe, never by the practice; transfers governed by the European Commission’s standard contractual clauses).
Security
Encrypted connection (HTTPS), password-protected areas, documents stored outside the public area of the server and accessible only to their owner and to the practice, anti-bot protection on forms.
Your rights
You have the right to access, rectify, erase, object to, restrict and port your data. To exercise these rights: contact@ti-conseil.com. You may also lodge a complaint with the French data protection authority (CNIL, www.cnil.fr).